Tuesday, February 28, 2006

Apologies to my doctor

I had no idea how screwed up things are at the frontline of the medical world.

My doctor DID call me back today. Twice. She listened, surmised, and prescribed. Z-Pac fer me! Yippee!

Before I talked to my doc, I talked to the office manger, whom I've known for over ten years. She actually called me first thing this morning to tell me the doctor would definitely call me back today and she'd call my cell. I thought that was damn nice of her.

Then she proceeded to tell me how insane the office was with people calling in with all kinds of ailments. Judging by the ratio of people out sick to those that are well in my office (6:7), I completely believed her. She apologised about yesterday. I told her it was my dumbass fault for not getting the phone (which was the truth). She also apologised about not being able to fit me in for an appointment.

"We're booked solid. I'm afraid of over booking. That just makes it all worse."

Poor woman. Having to listen to people rant and rave and bitch all day long must work the nerves.

As much as I rant and rave and bitch about my doctor and the staff, I have been there for 18 years. They're good doctors and they've treated my family well (my mom and dad got here also). Granted, a couple of the office workers are a bit dim, but on the whole, they're pretty good.

(See, CP, I do understand)

3 comments:

Francesca said...

Yaaaaayyy! There ya go!

Glad all worked out and they were able to explain things.

It's pretty crazy like that at my physician's office at times, too. I used to get a bit frustrated when I would call in and either not reach them or if they didn't get back to me in a timely manner; but I've come to understand how hectic it is for them. In the end, I still get excellent care if I ever need it and that's what matters most to me.

Now, let's hurry and make sure you get to feeling better...and Geo, too!

Hugs!

Spikey1 said...

High Five!

Maidink said...

Fran - Thanks, sweetie. Geo is feeling better today. The Dinks seems to be warding whatever it is off. I'm back to feeling like crap.

*sigh*

Spikey1 - It did feel pretty triumphant.