Figures. Right after I blog my frustrations, our IT guy walks in my office
"All seems to be working now. Let me check your system"
He used the mouse and typed in some codes - I didn't know what the heck he was doing.
I normally consider myself rather computer literate. Then I watch someone who went to school for networking and I revert back to being a knuckle-dragging cave dweller chiselling pictures of horses on stone.